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Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management.
Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of print and Connect access. McGraw-Hill Connect� is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:
• SmartBook� - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content.
• Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course.
• Progress dashboards that quickly show how you are performing on your assignments and tips for improvement.
• The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping.
Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html
- Sales Rank: #22134 in Books
- Published on: 2013-02-04
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .70" w x 7.30" l, 1.30 pounds
- Binding: Paperback
- 400 pages
About the Author
Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.
Wm. Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.
Most helpful customer reviews
7 of 8 people found the following review helpful.
A Mess
By Kerry Torres
This book is very poorly written. Somewhere below the run-on sentences and indecision about use of italics or boldface, there just might be some valuable information but you'll have to dig to find it. I suspect this book has been revised too many times and old information is getting mixed in with the new. I am disappointed that my teacher chose this book because I had been looking forward to the course. Now I'm just plodding through it with my eye on the finish line.
3 of 3 people found the following review helpful.
bought it for 90 dollars.....but it's a good book
By Eve
bought it for 90 dollars.....but it's a good book. so yea..... the book is very organized and the authors actually married but divorced later. they are still working on this book together. guess they are good examples for the personal conflict...
2 of 2 people found the following review helpful.
Very good book on interpersonal conflict
By John Hamilton
The book provides excellent explanations about the intricacies of interpersonal conflict. It is clearly written and well-organized. I also liked the examples in each chapter because I found them helpful in the application of the technical material.
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